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Customer Comfort Heating & Cooling Inc.

$150/on-site estimate

(waived if hired)

Responds within a day

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If you hire this pro, you’re covered by a money-back guarantee. Learn more

About
Customer Comfort is a family-owned and operated heating and cooling company that has been servicing West Michigan since 1994. We treat every customer like family. We make our customers health, comfort, and safety priority number one.
Overview

Hired 3 times

Serves Sparta, MI

Background checked

9 employees

32 years in business

Business hours

SunClosedMon8:00 am - 4:00 pm

Payment methods

This pro accepts payments via Apple Pay, Cash, Check, Credit card, and Venmo.

Services offered
Work needed
System type

Split system

Packaged system

Other

Building height

Single-level

Two-story

Three-story

Projects and media
Projects and media
Reviews

Customers rated this pro highly for professionalism, work quality, and responsiveness.

Exceptional 5.0

13 reviews

5

100%

4

0%

3

0%

2

0%

1

0%

Read reviews that mention:

pro avatar
John L.

Apr 30, 2025

•

Hired on Thumbtack

Kindness goes so very far in any business. I would recommend KC and Co.’s input and advice on any HVAC issues. As a new homeowner in a wooded, rural area (with quite a bit of critters and nature-based issues to deal with), I am so grateful to have had KC put a seasoned pair of eyes on my HVAC issue (which was a collapsed return and more efficient / lasting filter unit install). You will receive terrific advice, quality work, and someone who brings a ton of integrity and kindness to the profession. Thanks, KC!

Details: Heating and cooling • Flexible non-metallic material • Two-story building • House

Customer Comfort Heating & Cooling Inc.'s reply
John, thank you so much for the review! We are always looking for ways to improve. If you ever need any, don't hesitate to reach out.
Duct and Vent Repair
pro avatar
Marcus R.

Aug 7, 2025

•

Hired on Thumbtack

Very honest. Talk to me like a real person with some small talk of day in life. Enjoy some of the education about learning something new about refrigerants. Also very honest about the recommendations.

Details: Unit won't turn on or off • Routine maintenance • Basement • Outside • House

Central Air Conditioning Repair or Maintenance
pro avatar
Tonya O.

Feb 4, 2025

•

From Google

We were told to get 3 quotes we stopped ince I spoke with KC. The level of customer service is outstanding! We had a new furnace installed in less than 24 hours of ours going out. The workmanship is top notch! I highly recommend!
Customer Comfort Heating & Cooling Inc.'s reply
Thank you for the review Tonya! If you ever need service from us, don't be shy! Hope all has been well.
pro avatar
Majestic S.

Oct 1, 2024

•

From Google

We had them install a new furnace for our showroom, and not only was the price good, but KC and his crew were here within the week of signing the work to have the new unit installed. Very timely, affordable and courteous - highly recommend
pro avatar
Braden L.

Oct 1, 2024

•

From Google

Customer Comfort was there for us at the snap of a finger when our furnace went out last winter. KC (owner) and crew responded immediately on an early Sunday morning, replacing our old furnace with a new one for a great price. I couldn't be more thankful for his communication and reliability and now I know where I'll be going in the future for any other HVAC needs!
Credentials
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Kenneth Pope

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