FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is based on the type of assignment, number of guards needed, hours of coverage, location, and overall risk level. We provide custom quotes so clients only pay for the level of protection they actually need. For larger jobs, extended coverage, or ongoing services, we may offer adjusted pricing. Deposits may be required for certain bookings, and cancellation terms are discussed clearly up front so there are no surprises.
- What is your typical process for working with a new customer?
We start by discussing your security needs, location, schedule, and concerns. Then we recommend a security plan, provide pricing, confirm the details, and assign qualified personnel. Our goal is to make the process simple, professional, and tailored to your specific situation.
- What education and/or training do you have that relates to your work?
Our background is built on real-world public safety and law enforcement experience. SMV Protection Services LLC is owned and operated by current law enforcement and a firefighter, and our team is made up of experienced professionals with training in security operations, emergency response, conflict management, threat awareness, and public safety. This background allows us to provide a professional, prepared, and dependable security presence for a wide range of assignments.