FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Estimates are free. We price by the job, never by the hour, and you get the price in writing before any work starts. Approximate ranges: interior basement waterproofing about $2,000-$35,000, exterior waterproofing about $3,000-$60,000, full-height vertical crack repair with epoxy injection about $1,000-$2,500, steel I-beam wall braces about $1,500-$4,000 each, and a standard sump pump system about $2,500-$3,000. Financing is available and we offer a military discount. We take cash, check, credit cards, Apple Pay, Zelle, Venmo, PayPal and Cash App. Waterproofing comes with a 25-year transferable warranty.
- What is your typical process for working with a new customer?
1) Message or call us and tell us what you're seeing (water, cracks, a wet floor, a backup). 2) We come out for a free estimate, find where the water is actually coming from, and explain the fix in plain language. 3) You get a written price for the whole job. 4) We schedule the work, our own crew does it, and we clean up and haul everything away. 5) Waterproofing jobs get the 25-year transferable warranty paperwork when we're done.
- What education and/or training do you have that relates to your work?
The owner, Imad "Matt" Mansour, has 20+ years of hands-on experience in waterproofing, excavation and plumbing, and the company has completed 1,600+ projects since 2014. We're licensed, bonded and insured, and we run our own excavation equipment, so the same crew handles the digging, the drainage and the waterproofing.