FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We are known to be the fairest around. Also, we don't charge by the hour. Generally computers come in for a $69 to $99 diagnostic fee which will then apply to your estimate / repair job. In some cases if we can quickly determine the issue upon drop off...there is no diagnostic fee. We WANT to fix your computer...we are not going to try to sell you a new one like the big box stores. However...if we feel you're computer is not worth repairing...we will advise you otherwise. Honesty goes further than a quick sale.
- What is your typical process for working with a new customer?
No appointments needed, just stop on by. We are conveniently located on Haggerty just north of Maple Rd. Across from the Commerce Meijer right next to a Domino's Pizza Laptops: Please bring power cords Printers: Sorry we don't work on printers
- What education and/or training do you have that relates to your work?
Over 50 Years of combined experience. Formerly in Keego Harbor & Sylvan Lake