FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We price every house with the same formula, however, since there are so many differen't styles of homes, they all have different prices. Usually, if we have an address we can look the house up online and give a rough number. Or, we can do a quick walk around the house and in 5 minutes have an exact price for you!
- What is your typical process for working with a new customer?
First we gather information to meet the customer needs. We then provide a quote to perform the work to meet those needs. Then we perform the work at the customers home or business and make sure they are 100 percent satisfied.
- What education and/or training do you have that relates to your work?
All Shine employees have ongoing training as do the managers. It is very important that we are up to date with our training to uphold our services and client expectations