FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I believe in fair, transparent pricing based on the size, condition, and specific needs of your home or property. Every cleaning is different, so I provide customized quotes rather than a one-size-fits-all price. There are no surprise fees—any additional services or costs are discussed beforehand. I also offer discounted rates for recurring weekly and biweekly clients. My goal is to provide great value while never sacrificing the quality or attention to detail of your cleaning.
- What is your typical process for working with a new customer?
start by learning about the property, its size and condition, what type of cleaning the customer needs, and any areas they want prioritized. From there, I provide clear pricing and confirm exactly what is included before scheduling. On cleaning day, I bring my own supplies and equipment, complete the agreed-upon service, and pay special attention to the customer’s priorities. Communication is important to me, so if I notice something unexpected or believe an area needs additional attention, I let the customer know rather than making assumptions.
- What education and/or training do you have that relates to your work?
My training has primarily come through hands-on professional cleaning experience. I’ve worked with residential homes, move-in/move-out cleans, recurring maintenance cleaning, rental properties, and commercial spaces. Through that experience I’ve learned how to choose appropriate products and methods for different surfaces, work efficiently without sacrificing detail, and adapt each cleaning to the needs of the property.