Pierson Garden and Landscape, llc

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Introduction

Our mission is to nurture lasting relationships through extraordinary customer service. We are so happy to prove that we do what's right. We're your smaller project pros! Fine-Gardening and small Landscape Remodeling projects. Our customers to come back year after year because we help save them time and stress by doing the right Fine-Gardening and Landscape Remodeling tasks well, again and again. All our workers are certified and trained. All are insured employees (not subs in matching shirts). This reduces your risk in case of an accident. Our ladies and gentlemen are all in on-going certification programs which means you will have professionals who are well-trained in best practices. To work for us, ladies and gentlemen must also have two years' customer service experience in addition to their practical skills. This means all employees will be friendly, approachable, professional and helpful. By sticking to our values we will be around for your future projects. Hopefully we will have the pleasure of working with you again and again during the next decade!

Overview

Hired 6 times

10 employees

18 years in business

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Social media

Facebook, Instagram

Projects and media

26 photos

Projects and media

26 photos

Reviews

Great 4.7

7 reviews

5

86%

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3

14%

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Katie H.

Apr 12, 2016

Punctual service and quality work with a personal touch and at great value. Can't wait to have him back!

Pierson Garden and Landscape, llc's reply

My pleasure, feel free to let me know if you need anything else.

Thomas K.

Apr 25, 2016

Tim K.

Jun 13, 2016

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Hired on Thumbtack

We had Pierson Garden and Landscape over to level out the area around a new shed in our back yard. David put in mulch where our trailer will be parked and seeded the rest of the newly leveled area. It looks great and met all of our expectations. A week later the grass is already coming in thick. David responded to us quickly, came out and gave us a quote right away and completed the work on time. We are very happy with the way this project turned out. It was so nice to find someone willing to do a relatively small project.

Outdoor Landscaping and Design

Rena H.

Jul 25, 2016

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Hired on Thumbtack

Outdoor Landscaping and Design

Laura D.

Aug 8, 2016

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Hired on Thumbtack

We were very happy with our landscaping job. David and his co-worker were very professional and meticulous about their work. We used quite a bit of rocks to help with drainage and they were able to incorporate nice low maintenance plants into a beautiful setting on the side of our house. After several rains the beds are draining perfectly and the plants are very pretty to look at from our deck. David used our existing plants where he could to keep costs down. Couldn't be happier!

Outdoor Landscaping and Design

FAQs

What is your typical process for working with a new customer?
Pierson Garden and Landscape follows a proven system every time so you feel comfortable and no important details are lost. We arrange a time to discuss your landscape needs and wants. Depending on the complexity, allow a minimum of 20 minutes for discussion and plenty of time to ask us questions. Next, our company puts together a plan with options and for installation projects and meets again to present our ideas and solutions. Changes and revisions are made until you feel you have a perfect plan. When you are comfortable, we schedule a pre-production meeting with you where we go over logistics to reduce anxiety which is commonly unaddressed in construction. This added step is rare in the Landscape Industry. During the installation, you are welcome to ask any of us questions. Every worker is well-informed of the details and should be able to answer questions on the spot. Tools and equipment is tidied at the end of every work day and the area is swept or raked at the end of the work week and project conclusion.
What education and/or training do you have that relates to your work?
Proprietary Training and Certification Program builds skills and rewards knowledge, implementation of best-practices, and great customer service. 2004, Master Gardener coursework completed. Training in Anchorwall retaining systems Water-management acumen Customer-service and sales-support training, Baltimore, MD Ongoing education in new landscape products and related certifications/ coursework Combined 20+ years of landscape experience
What advice would you give a customer looking to hire a provider in your area of work?
Meet with your contractor and insist on detailed proposals. The devil is in the details, as they say. A good contractor will listen, take notes, and take the time up front to discuss possible problems and set expectations. A Contractor should be viewed as a partner who may work with you over many years. Also, keep in mind that many contractors are interviewing you as a homeowner. If a Contractor gets a sense that a homeowner wants an emailed bid or "ballpark number" they may think a homeowner is uncommitted to finding a quality partner to work with on a project and may not want to risk their reputation on a miscommunication and unhappy customer.