FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Integrity Electric, we believe in transparency above all else. Here is what you can expect when it comes to our pricing: Clear, Upfront Quotes: We provide straightforward pricing before we start any work. Our customers consistently mention that they appreciate having no 'hidden costs' or unexpected fees once the job is finished. No High-Pressure Upselling: We focus on what your home actually needs to be safe and functional. We will never try to sell you a service or upgrade that isn't necessary. Fair Value for Master-Level Work: While we may not always be the 'cheapest' bid, our pricing reflects the safety and quality that comes with 18+ years of Master Electrician experience. We do the job right the first time so you don't have to pay to fix it a second time. We treat your budget with the same respect we treat your home—with total integrity.
- What is your typical process for working with a new customer?
Our process is designed to be as seamless and stress-free as possible, tailored entirely to your schedule and comfort level: The Initial Connection: We start whenever and however you prefer—whether that’s a quick phone call, an email exchange, or a video walkthrough to look at your project virtually. Listening First: Once we connect, we focus on understanding your specific goals. Whether you need a precise repair or are looking for expert advice on a larger upgrade, we move forward based on what you want, not what we want to sell you. Transparent Planning: After defining the scope, we provide a clear, upfront plan with no hidden costs or high-pressure upselling. Expert Execution: From there, our Master Electrician handles the details, ensuring the job is done safely, cleanly, and strictly to code. Our priority is making sure you feel informed and confident from the first hello to the final handshake.
- What education and/or training do you have that relates to your work?
Our team is led by Dave, a Licensed Master Electrician with over 18 years of hands-on experience in the electrical industry. In Minnesota, achieving 'Master' status requires years of rigorous field experience and passing an extensive examination on the National Electrical Code (NEC). Dave stays current with all state-mandated continuing education to ensure that every project—from modern EV charger installations to complex panel upgrades—is completed safely and strictly to code. When you hire Integrity Electric, you aren't getting a junior technician. You are getting a seasoned expert who serves as your main point of contact, ensuring that nearly two decades of professional knowledge are applied to every single detail of your project.