Smart Cloud™ LLC
Smart Cloud™ LLC

Smart Cloud™ LLC

Offers remote services
Discounts available
Offers remote services
Discounts available
contact for price

Topic areas
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Introduction: Smart Cloud LLC is a company founded by a young entrepreneur with a passion for technology and sharing knowledge. We are dedicated to serving our clients with the utmost respect, urgency, and professionalism while offering services for every novice or expert user out there. From basic computer support to an extensive phone repair, explore the options and packages we offer that suits your needs! With years of experience, an unmatched love for technology, and a dedication to customer service, we want to make sure every client is happy with our services. Our dedication to customer service extends further than just saying it. With quick responses, punctual appointments, and honest opinions, we have created a culture around our support that you won't receive anywhere else. We offer multiple warranties and guarantees including a 60-day service warranty, a limited lifetime parts warranty, and a completion guarantee.* These allow you to confidently know you will be happy with all of our services whether it goes off without a hinge or if something comes up that requires further assistance. You may visit our website and social media platforms to view discounts and promotions we are currently offering, check out what services we offer, get an estimate, contact us, or just to look around. We perform certain safety & sanitation protocols during any service to help keep the spread of COVID-19 down to a minimum. You can learn more about what protocols we have put in place on our website! *All Warranties and Terms can be found at our website
Overview

Hired 111 times

Background checked

3 years in business

Payment methods

This pro accepts payments via Cash, Check, Credit card, PayPal, and Venmo.

Social media

Facebook, Instagram, Twitter

Top pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

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2021

This pro indicated that they reviewed CDC safety guidelines for COVID-19 and pledged to do the following:

Maintain 6 feet of distance from customers

Wear masks during the job

Featured Projects

36 photos

  • TV Mounting

    TV Mounting

Reviews

Customers rated this pro highly for work quality, professionalism, and responsiveness.

Excellent 4.9

71 reviews

5
99%
4
0%
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Read reviews that mention:


pro avatar
Richard C.
Mar 15, 2022
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Hired on Thumbtack

Hired on Thumbtack

Thomas was very professional and they did an excellent job mounting two TV's for me, one mount was in a difficult spot. They did a great job, I would highly recommend them!

Details: Wall mount above fireplace • Drywall • No, would like the professional's help in selecting a mount or stand • Articulating • Cable/satellite box • Sound bar

TV Mounting
pro avatar
Kaden C.
May 14, 2021
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Hired on Thumbtack

Hired on Thumbtack

At first, I was a little skeptical about using Thumbtack to complete my computer repair. After all, I would be trusting my computer ($1400) to a complete stranger. As a college student, I can’t really afford to buy another one. However, when I found Smart Cloud, I was impressed with how quickly they responded to my questions, and I started to believe that it was a trustworthy company. They were great at responding quickly to all of my questions. One thing that I was very happy about was the repair price that they gave. Originally, I took my computer to the Apple store, and they wanted to charge me $520 to fix my broken touchbar. Smart cloud offered to fix it all for almost $350 cheaper. I was very impressed. My only complaint about Smart Cloud is that two of my number keys on my laptop came back warped (my guess is from the heat gun to remove the old Touch Bar). But, really it is not a big deal. They work fine, they just look bad. I found some replacement keys online for $10 each that I’ll probably invest in. At the end of the day I will be retuning to Smart Cloud for my future repairs. I would recommend anybody who is needing a repair to seek services from here.

Details: Mac (Apple) • Laptop • Cracked or damaged screen • At the pro’s location • My home, venue, etc. • Remotely (phone or internet)

Smart Cloud™ LLC's reply
Kaden, We highly appreciate your review, as reviews are the backbone of our business. We apologize about those keyboard keys. That should have been caught in our quality check, so we could’ve taken care of it immediately. We have messaged you about getting those 2 keys fixed for you under our 60-day service warranty. We look forward to hearing back from you. Despite this hiccup, we are grateful you felt you were in trustworthy care with your laptop and are pleased that you would return to us. Again, we apologize about any inconvenience this may have caused you. We hope you have a wonderful rest of your day!
Computer Repair
pro avatar
Marie C.
Apr 15, 2021
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Hired on Thumbtack

Hired on Thumbtack

I couldn’t be happier with the service they gave me this afternoon. They communicated well, even letting me know they we’re running late because an earlier job took longer than expected, and was that ok? They were friendly and engaging, and did a great job, leaving the space spotless. I had them mount a TV for me, but they do many other things too—computers, phone repair, etc. I’m so happy to have them in my “go to” list of servicemen, and I wish them great success.

Details: Not sure, need professional's help to decide • Drywall • Yes, already have a mount/stand • Swivel • Not sure, need professional's help to determine

TV Mounting
pro avatar
Gisela R.
Dec 4, 2021
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Hired on Thumbtack

Hired on Thumbtack

These guys were awesome! Worked efficiently, professional and quickly! I needed a 75’ tv mounted above a stone fire place and they did it perfectly! A few months in and I can say they did a great job. Would definitely use them again. :)

Details: Wall mount above fireplace • Brick, concrete, or stone • No, will purchase the mount/stand • Flat • Sound bar

TV Mounting
pro avatar
Richard W.
Oct 9, 2020
·

Hired on Thumbtack

Hired on Thumbtack

Thomas was really patient with my questions and answered all of my questions about my TV and his work he was very patient with me I will call him again if I need me he is very knowledgeable about other areas other than my computer he also helped me with my phone issues I like him very much he is an excellent technician

Details: No video components need to be installed • Not sure, need professional's help to decide location • No audio components need to be installed • No, I do not need to conceal wires/cables • Not sure, need professional's help to determine • Yes, I already own all the equipment • Remote(s) or wireless control system • Residential

Home Theater System Installation or Replacement
Credentials
Background Check

Thomas Kirschbaum

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