FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Everybody's yard is unique, so it's hard to give an exact price for custom work. For box prices, we start installing up to a 6 foot pondless waterfall or $4500, and a starter 7x10 pond for $6500.
- What is your typical process for working with a new customer?
We receive info that you're looking for help with a project. Then we ask that you send us a picture of the area if possible and your address so we can look at your property a map website. Then we'll schedule a call that's convenient for both of us so we can discuss the project, what your requests are, how we can make it work, and determine if we're the right fit. After that, we'll decide if we need to come out, or if we can just fix the problem for a pre-arranged price. Depending on design, products used, and difficulty, there may be other items that vary from this list.
- What education and/or training do you have that relates to your work?
We attend pond industry seminars to stay up on the most relevant, new, and best ways to keep ponds clear. We also have our Power Limited Electrical license, so we can legally work on your low voltage lighting, irrigation, and any other low voltage applications you need.