FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I offer on site estimates and diagnostics for emergency and demand calls. This is a $79 charge that will get waived once hired. I will quote you out the repair/replacement cost for the project and require signatures before proceeding.
- What is your typical process for working with a new customer?
I offer on site diagnostics for emergency and demand calls. This is a $79 charge that will get waived once hired. I will quote you out the repair/replacement cost for the project and require signatures before proceeding. If same day repair payment is due upon completion. If scheduled for another day or a multiple day project, will require 50% down payment.
- What education and/or training do you have that relates to your work?
Masters State Plumbing License. Minneapolis and St Paul Gas Specific licenses. Rinnai and Navien Tankless water heater training Marlo Water conditioning training