Flow Outdoor Services LLC

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About

With over 25 years experience in the installation & service of underground sprinkler systems, our crew is a step above the competition! Flow outdoor services prides itself on long term customer service. Meeting new clients and creating a relationship is the reason I enjoy working in the outdoor service industry. Big or small jobs we love them all!!!

Overview

Hired 2 times

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Services offered

Project scope

Install a new system in a bare yard

Install a new system in an existing yard

Update or add to an existing system

System type

Manual

Timer driven

Property type

Residential

Commercial

Projects and media

Reviews

3.8

4 reviews

5

50%

4

25%

3

0%

2

0%

1

25%

Sherry S.

Jun 14, 2010

James F.

Oct 25, 2013

Alan M.

Apr 5, 2015

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Hired on Thumbtack

great job,,, on time,,, fair pricing,,,hard to get ahold of though.

Sprinkler and Irrigation System Installation

Ranae L.

Jun 20, 2013

I contacted Rob mid May to do some service work to my sprinklers. He told me he was going to be in Champlin the next week on Wednesday he said he will call 24 hours before Wednesday to set a time.I did not hear from him and it went to the beginning of June. So I called rob again and asked when he would be able to fit me into his schedule and I heard the same sob story of he is too busy he will be able to get me in next Wednesday.I told him not a big deal because we have had enough rain but I don t want to get to the point that we go a couple weeks without rain and my sprinklers don t work he said don t worry that won t happen I will get it taken care of next week. Well its June 20th and I still haven t heard from him so texted him one last time with a deadline of Friday end of business to have it fixed his response was and I quote Find someone else then. Dont threaten me, I don t need to work on your junk system!!! End quote.

Flow Outdoor Services LLC's reply

The system was a Home Depot brand in which I do not install or warranty- Along with being a system I would never install, the system was old and should have been completely replaced. For this reason the only way I could get the point across to the home owner was to state "It's junk - find someone else to work on it." Sorry we pride ourselves on a system that can be trusted and serviced without issues. Thank you Rob

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is very easy to understand.
What is your typical process for working with a new customer?
We would like to trouble shoot service calls over the phone - meetings for any large service jobs or installations.
What education and/or training do you have that relates to your work?
We go to landscape & irrigation education classes every winter.