- What should the customer know about your pricing (e.g., discounts, fees)?
Each garden is unique and has different needs. The pricing varies depending on what needs to be done. I offer 100% customer satisfaction. If you are not happy with my services, you pay only what you think the job is worth.
- What is your typical process for working with a new customer?
Initially, I try to learn as much as possible about the customer. I ask a lot of questions about their new and/or existing garden. If the customer is interested in garden design, I invite them to my home for an initial consultation and a tour of my gardens. Understanding the customer allows me to get a picture of what is most important to them. After the initial consultation, I create a garden design plan specific to their gardening needs. We would then discuss different options and I would explain the process on how to accomplish the project.
- What education and/or training do you have that relates to your work?
10+ years of on-going horticulture education & training at the University of MN.