Hairstyles by grissel

Thank you for sharing your perspective. I’m so glad to hear the hair was exactly what your bride wanted and that she felt beautiful on her day. Regarding the makeup, I always work directly with my clients to ensure they’re comfortable and happy with their look. On the wedding day, I asked your bride several times if there was anything she’d like to adjust, and the only change requested was her lip color. She confirmed she liked the result, and her daughter also mentioned how much she loved it. I completely understand that makeup can sometimes feel different if it’s not something you wear often. I appreciate your feedback, and I’ll always continue to listen closely to my clients’ wishes to make sure they feel confident and radiant. Thank you again for letting me be a part of such a special day.

Thank you for sharing your feedback. I’m truly sorry to hear your experience didn’t meet your expectations, as I always strive to give my brides the best service possible. To clarify, for the trial I did apologize for the scheduling mix-up both when it happened and again in person, and we were able to reschedule right away. On the wedding day at the Chaska Arboretum, your hair appointment itself was set for 12:00 p.m., with my arrival at 11:30 a.m. for setup. I arrived just after noon due to traffic at the Arboretum entrance, but began services at your scheduled time. When I arrived, you were still having your makeup done, so the schedule was moving smoothly and you weren’t late for anything. As soon as I was safely able, I responded to your text. Regarding your style, I never rushed your service. You were the second to have your hair done, which allowed time to complete other preparations before you put on your gown. I also stayed after you were dressed to retouch and secure your hair with pins. After you put your dress on, both you and your photographer noted that the beading on your gown was catching in your hair, which caused some curls to loosen. I carefully went back in and redid sections to make sure your style was polished and secure. During the trial, I also mentioned that the venue can be hot and humid, which can affect curl hold, and encouraged preparing fans for that reason. I truly care about my clients, and while I regret that you left feeling disappointed, I sincerely wish you the very best in your marriage.