FAQs
- What education and/or training do you have that relates to your work?
Associates in Network/Systems Administration
NEXGEN SYSOPS INC
Top Pro
This pro is currently not available for Computer Repair
This pro is currently not available for Computer Repair
We know others who are. Tell us about your job and we’ll help you find the right pro.
We know others who are. Tell us about your job and we’ll help you find the right pro.
Introduction
Our mission is to provide responsive service, industry leading security, and
optimized systems that remove IT stress.
Overview
Current Top Pro
Hired 120 times
Background checked
1 employee
6 years in business
Business hours
SunClosedMon8:00 am - 5:00 pm
Payment methods
This pro accepts payments via Cash, Check, Credit card, and Venmo.
Top Pro status
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2021
2020
Projects and media
11 photos
Projects and media
11 photos
Specialties
Computer type
Computer issue
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Reviews
Customers rated this pro highly for work quality, responsiveness, and professionalism.
Excellent 4.9
84 reviews
5
92%
4
7%
3
0%
2
0%
1
1%
Read reviews that mention:
Isaiah L.
Apr 12, 2025
·
Hired on Thumbtack
Hired on Thumbtack
Arrived 2 hours after being notified. Wasn’t able to help me day of because of my computers specific issues, however he maintained contact with me and helped me figure out the issue and fix it days later. Amazing service.
Details: PC • Desktop • Troubleshooting needed to determine issue • My home, venue, etc. • Remotely (phone or internet)
Computer Repair
Melanie O.
Apr 8, 2025
·
Hired on Thumbtack
Hired on Thumbtack
My son’s computer was crashing while gaming. Jake took every avenue possible to fix it and got it done. Confirmed the next day the issue had been solved. Great work and customer service.
Details: PC • Desktop • Computer not turning on • My home, venue, etc.
Computer Repair
Beverly s.
Dec 12, 2024
·
Hired on Thumbtack
Hired on Thumbtack
Jake was thorough and highly skilled. I am 78 years old and definitely not computer savvy. Jake walked me through every step with patience and professionalism.
Details: Personal (Home) • Technology support • Computer • My home, venue, etc.
Network Support Services
Ryan B.
Dec 7, 2024
·
Hired on Thumbtack
Hired on Thumbtack
Jake responded to my request regarding my kid’s malfunctioning computer very quickly and informed me that he was unfortunately out of my state, but suggested some possible sources of the problem and potential solutions, my sense is that he’s a salt of the earth type of person and handles his business affairs similarly.
Highest Possible Rating!
Details: PC • Desktop • System error or blue screen • At the pro’s location • My home, venue, etc. • Remotely (phone or internet)
Computer Repair
Angel S.
4 weeks ago
·
Hired on Thumbtack
Hired on Thumbtack
Jack answered my request immediately and showed up in 30 minutes at my house. He worked and resolved my issues in a short period of time and showed me some details that will help me if I have any problems in the future. Excellent work and a 100% recommendation.
Details: Personal (Home) • Technology support • Computer • My home, venue, etc.
Network Support Services
Credentials
Background Check
Jake Lavalla