FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Maid Renew, we believe in transparency and simplicity. Our pricing is based on the number of bedrooms and bathrooms in your home, ensuring a flat-rate structure. No hidden fees or surprises – just straightforward, fair pricing. We offer discounts for recurring cleans, and our competitive rates reflect our commitment to delivering quality service without compromise.
- What is your typical process for working with a new customer?
Our process is designed to be seamless and stress-free. To get started, simply visit our user-friendly online platform or call our office to instantly book your cleaning service based on your home's specifications. Once booked, our team will confirm the details and arrive at your scheduled time. You can expect a thorough and efficient cleaning, leaving your home in pristine condition. We prioritize clear communication and customer satisfaction throughout the entire process.
- What education and/or training do you have that relates to your work?
Our cleaning professionals undergo rigorous training to ensure they are well-equipped with the latest cleaning techniques, safe cleaning practices, and customer service skills. We believe in continuous improvement and invest in ongoing training to maintain the highest standards of service.