FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
My pricing is is simple and basic. Prices start at 20.00 for a half-hour visit and the most expensive service I'd overnight care in your home which is 55.00 It is very straight forward.
- What is your typical process for working with a new customer?
The first thing I do is come over to the client's home to meet them and most importantly meet the pet 😊 I have have a portfolio for the client, which we go through. I always provide a free background check for new clients. I believe it is essential for the provider to run an extensive report on themselves. This cost should never be on the burden of the client, and on some sites I've found the reports to not be thorough. This meeting I'd very casual. If I am hired, the first few visits, I text upon my arrival and then I communicate with the clients after to summarize the visit. All of my visits are documented on visit sheets for you to keep. This is a very detailed sheet of everything we did during our visit. Hkwebdrw, the first few visits, I think its important to update "mommy'" or "daddy" so they don't have to wait all day to know how things went.
- What education and/or training do you have that relates to your work?
I am a member of NAPPS which is National Association Pet Provider Service. They consistently have training and classes available. Recently I attended the national convention. I am also certified in first aid and CPR. Yes, you can actually do CPR on dogs and cats :) My current goal is to complete animal behavior classes.