Innovative Basement Authority

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Introduction: Innovative Basement Authority, formerly Innovative Basement Systems, was founded in 2005. Our company is a subsidiary of Groundworks, a family of companies offering superior, proven solutions for your foundation repair, basement waterproofing, crawl space encapsulation, structural wall repair and dehumidification needs. For more than 15 years, we have been the leading experts in these repairs throughout Minnesota, Montana, and North Dakota. We devote our years of experience, industry knowledge, and specialized training to help customers protect their homes or commercial buildings from water damage and foundation failure.

Overview

Hired 4 times

Serves Redwood Falls, MN

150 employees

19 years in business

Payment methods

This pro accepts payments via Cash, Check, and Credit card.

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Facebook, Instagram, Twitter

Featured Projects

30 photos

Reviews

2.0

1 review

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Andy P.

2 weeks ago

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Hired on Thumbtack

Their prices for a small job were crazy. I need two patio stones mud jacked and he said it would be 2200 bucks. He was very polite and honest and on top of our appointment, but we agreed to cancel when I explained what needed to be done and he quoted me a rough price. Not his fault his company charges insane prices for a small job

Details: Patio, porch, or deck • Sunken concrete • Concrete leveling • Residential

Concrete Repair and Maintenance

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
At Innovative Basement Authority, we are transparent about our pricing and offer a range of options to meet your needs and budget. Our rates are based on the scope and complexity of the project, and we offer discounts and special promotions. We also offer financing options to help make your project more affordable. If you have any questions about our pricing, don't hesitate to reach out to us. We are always happy to answer any questions or concerns you may have.
What is your typical process for working with a new customer?
At Innovative Basement Authority, we have a process in place to ensure a seamless and positive experience when working with new customers. This includes an initial consultation to discuss your needs and goals, a free in-home inspection to assess the scope of work, a detailed proposal and quote outlining the project details, and the option to finance your project. Our team will work with you to plan and execute the project according to the agreed-upon timeline and budget and will follow up after completion to ensure your satisfaction. If you have any questions or concerns along the way, we are always available to assist you.
What education and/or training do you have that relates to your work?
At Innovative Basement Authority, we place a high value on education and training to ensure we can deliver the best possible service and results to our customers. Our team members have professional certifications and degrees in fields related to our services, and we regularly attend industry conferences and seminars to stay up-to-date on the latest trends and best practices. We also have a strong culture of continuous learning and development within our company and offer training and development programs for our team members.