American Leak Detection of Greater Minneapolis
About
At American Leak Detection, we specialize in non-invasive, accurate leak detection services for homes and businesses. With over 40 years of experience, we utilize advanced technology to quickly locate leaks in plumbing systems, pools, and water distribution systems. Our skilled technicians are committed to delivering timely, high-quality service to protect your property from costly water damage. Contact us today!
Overview
3 employees
25 years in business
Business hours
SunClosedMon8:00 am - 5:00 pm
Payment methods
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Reviews
Very good 4.6
76 reviews
5
88%
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3%
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9%
Anthony H.
Aug 10, 2018
From Google
This company deserves no stars. To start with, I scheduled an appointment for detection of a leak in my pool. I took the time off from work, and upon them not showing up I called. Turns out they did not have me on their schedule. They apologized several times, so I scheduled another appointment. Two guys came out to assess the leak. After patching 2 different areas and using a wrench on a hand-tight-only valve, they stated that there should be no other problem. Unfortunately the pool was still losing water, and now even faster. I assessed the pool on my own in frustration and found 2 leaks by using a dye test. I called the company back and spoke to a manager to inform them their "fix" did nothing and that I was able to figure out the leak. In addition, they stated that I TOLD them that I was going to have someone else fix the problem which is incorrect. It was over $600 to have someone swim around in my pool, use $20 worth of epoxy, and not solve any problems. AND, when asking for them to come back out to fix the problem found, he said they could not fix the problem and was not willing to do any sort of refund. I was told he was going to discuss the potential of a refund and never returned my call.
Zachary E.
Aug 29, 2019
From Google
Very thorough, I was extremely impressed! I had a significant and hard to locate leak in my inground pool. Not only were they able to find the leak and fix it quickly, they went through every inch of my pool and systems to insure that all else was good. I didn't know what to expect from this type of a skilled technician and Jon was knowledgeable, personable, friendly and layed back. He was prepared for the task, he worked fast and efficiently getting a lot done in a short amount of time. Their rates seem beyond fair, I was feeling like I got a total bargain as jon whent on to his 6th or 7th test. I can honestly say that this is the only company in the state of MN that could have helped me with finding our leak as others had tried and failed. American Leak Detection really came through for us! After months of fighting a major leak all our problems were solved in the span of 2 hours!
Bill C.
Mar 14, 2021
From Google
Always first class service!
Angie S.
May 19, 2022
From Google
Edit- this is the most sad response from a business. They clearly do not value their customers that are military Veterans that served twice in Iraq. They said they could try to have a pool company come out because they don't fix things. That's not what we were asking of them, we were wanting them to try to put the cover back on that they took off and put it back on incorrectly causing massive amounts of water to get behind our liner. We just wanted them to try to fix what they had already done and survey the damage they caused by putting the skimmer plate back on poorly. They have every excuse in the book as to how they didn't do anything and "tried their best." I don't think that's how business works. We are contacting the MN Attorney General and a lawyer as well as other pool companies to corroborate the damage they caused. Be very wary of hiring this company. Good chance they'll make the problem a whole lot worse. Tens of thousands of dollars in damages because of the way our pool was made.
Had these guys come out to figure out a leak in our pool. At no time prior to their coming out had our pool liner separated from the pool wall. After they came out, the pool liner was significantly pulling away from the wall and bubbling out over 1/4 of the pool. I have been trying to replace water in my pool for two hours. I ordered the parts the technician said I needed, but it'll take several days. Whatever the technician did caused the leak to become significantly worse. The company won't send anyone out to fix it or take responsibility for their wrongdoing. We will be contacting a lawyer. This is unbelievable. Would not recommend.
Nate G.
Jul 20, 2022
From Google
I was happy with the service I received on my pool, although it seems a bit expensive (that said they come to you, and he spent 3-4 hours performing the tests). They were upfront about the price, and I was not surprised at billing. I was losing about 1.5 inches of water per day in my 20k gallon vinyl-lined in ground pool (anything > 1 inch is concerning and likely indicates a leak that should be found and repaired. You can also perform a bucket test to account for evaporation vs actual water loss). I'm confident they will find all your leak locations (they may or may not be able to fix them, depending on location, but they will provide referrals and advice). They performed a pressure test on the underground piping, tested the entire vinyl liner for leaks, and inspected/tested all other potential leak locations. In my case they found and patched a leak in one of the skimmers (that I knew about, but hadn't quite repaired properly), and found a leak on the seal between the steps and the pool that could not be patched, that I did not know about. I was able to contact the pool company for repair, on that one. I think it was worth it just to KNOW what your up against and what the solutions are. We were concerned there was failure in the underground pipes (an expensive repair), and it's good to know the piping is sound and to know where I should focus my attention.