National Dusters Of The Twin Cities
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33 photos and 1 video
We had the carpets cleaned for a move out. Overall it was a pleasant experience and we would use Laurie and her team againApr 4, 2020Verified
It was almost a year ago but I do remember being very pleased with their thoroughness and the job was well done. I’d had zerorez and other carpet cleaners out and I feel that this company did a better job and a better price than their competitors. I’d be a repeat customer.Sep 17, 2019Verified
I would highly recommend National Dusters for carpet cleaning. They were very prompt and professional. Carpet looked awesome.Mar 31, 2017Verified
They arrived two hours late. After Carlos got here he was very professional and did an excellent job of cleaning my carpet. He made up for the lateness. I would have them again.Oct 20, 2017Verified
National Dusters did great! They were easy to work with. They scheduled for my carpets to be cleaned, I received a confirmation email and they showed up as scheduled ON TIME! My carpets look great! Thank you National Dusters!Nov 14, 2016Verified
- What is your typical process for working with a new customer?For customers looking for recurring house cleaning services, we like to send a member of our sales team to do a walk through (Free of charge) so we can give you an accurate estimate of your cleaning needs. We are usually pretty close to our first estimate, but its good to get more detail and talk with our customer so we are all on the same page. For one time cleanings our initial bid is for a block of hours, usually at a lower hourly rate. If the cleaning takes longer than our Thumbtack bid we first get permission from the homeowner to continue and then the additional hours are billed at our normal one time rate.
- What education and/or training do you have that relates to your work?We've been in the cleaning business for 20 years. Our carpet technician attends training sessions with IIRC, and our home cleaning techs receive ongoing training with our lead trainer.