OmniVerse provides local, reliable IT and tech support for homes, businesses, and nonprofits in Central Minnesota. You work directly with me, not a call center. I focus on clear communication, practical fixes, and secure setups you can trust.
I help with computer repair and troubleshooting, Wi-Fi and networking, security cameras, smart home setup, and 1-on-1 lessons so you feel confident using your technology. I’ll explain options up front, confirm pricing before any work begins, and make sure everything works before I leave.
Overview
Hired 5 times
Background checked
1 employee
2 years in business
Business hours
SunClosedMon8:00 am - 5:00 pm
Payment methods
This pro accepts payments via Cash, Check, Credit card, and PayPal.
Customers rated this pro highly for responsiveness, work quality, and professionalism.
Great 4.8
6 reviews
5
83%
4
17%
3
0%
2
0%
1
0%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Kimberly M.
Mar 6, 2026
•
From Google
OmniVerse was referred to me by a coworker and I am so glad I called them. My gaming computer's graphic card was not working anymore and I could not game with my friends. I was able to schedule an in home repair with Derek. Derek came out to my house at the scheduled appointment time and was able to get my computer working again in less than an hour. The fee was very reasonable to me for an in home repair.
OmniVerse LLC's reply
Kim, thank you for the kind review. I really appreciate you reaching out, and please thank Erin as well for the referral.
I'm glad we were able to get your gaming PC and graphics card working again so you could get back online with your friends. Custom-built systems can sometimes have small connection or configuration issues, but once we track them down they’re usually quick to fix.
It was great meeting you and helping with the in-home computer repair. I’m always happy to help people in the local area get their technology working again.
Renee S.
Dec 12, 2025
•
Hired on Thumbtack
We eventually resolved the problem, although I wish he had paid more attention to our message exchange because I was very detailed about the situation and I feel he wasted a lot of time focusing on other things rather than the explicit situation. I felt it could have taken less than an hour rather than the two hours the pro was here. He waited until after we were finished to let me know he didn't have experience with half of the tech we were working with. Had he been up front about that I'm not sure I would have gone with him.
Details: Personal (Home) • Network setup and installation • Router • My home, venue, etc.
Network Support Services
Linda G.
Oct 2, 2025
•
From Google
Derek has helped us out multiple times with our tech support and we have been very happy with all of his assistance. He's even been able to repair our computer issues at home from his office, makes it very convenient. Ken
OmniVerse LLC's reply
Thank you so much, Linda. I really appreciate your kind words and your continued support. It has been a pleasure helping you with your technology needs over time, and I am glad the remote support has made things easier and more convenient for you. Thank you again for trusting OmniVerse.
Chloe L.
Oct 4, 2025
•
From Google
I have used OmniVerse many times for security and parental controls with my kiddos. I really could not have figured this out without him. And we all know these Gen Z's now...they are smarter with electronics than us forsure! So having an expert to handle all of it, and then explain to me in terms I could understand, was priceless. Our children's safety on the internet is priceless! I also appreciate the check-in's to make sure things were continuing to be managed is so appreciated.If you are a homeschool mom or simply have children with electronics, contact OmniVerse, you will be so happy you did.
OmniVerse LLC's reply
Thank you so much, Chloe. Your review truly means a lot to me. I know how important it is to keep children safe online, and I am grateful you trusted OmniVerse to help with your family’s technology and parental controls. I am especially glad I could explain everything in a way that felt clear and manageable. Thank you again for your support and for sharing your experience.
Vickye K.
Dec 4, 2025
•
Hired on Thumbtack
Great job. Very knowledgeable. Made sure everything was done correctly
Details: PC • Laptop • Computer not turning on • My home, venue, etc.
Computer Repair
Credentials
Background Check
Derek Gustafson
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?