FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
It looks like you’re building out a professional profile (perhaps for Thumbtack, a booking site, or your own website). Since your brand is all about that "cozy retreat" and "meaningful conversation" vibe, your FAQs should feel transparent and welcoming, not clinical or cold. Here are some tailored drafts you can use or adapt to fill in those blanks: Pricing & Fees "What should the customer know about your pricing?" "At Athea Skin, I believe in transparent pricing with no hidden surprises. My rates reflect the high-quality, professional-grade products used in every session and the personalized education you receive. While I don't charge 'hidden fees,' I do recommend booking a consultation if you're unsure which path to take. Keep an eye out for seasonal packages—I love rewarding my regulars with loyalty perks!
- What is your typical process for working with a new customer?
Every journey begins with a deep dive into your skin’s history and your current lifestyle. We start with a thorough consultation to discuss your goals and any concerns. From there, we move into a customized treatment in our cozy oasis. You’ll leave not just glowing, but with a clear, simple plan and the knowledge of exactly what your skin needs to thrive at home.
- What education and/or training do you have that relates to your work?
I am a licensed Esthetician with years of hands-on experience. I’ve completed advanced certifications in, Chemical Peels, Lymphatic Drainage, or Acne Specialists]. Skincare is an evolving science, so I regularly attend workshops to ensure I’m bringing the most effective, safest techniques back to my clients.