About this pro
6 years in business
1 hire on Thumbtack
Jim was great to work with and easily grasped the look I wanted. He sent me examples to confirm what I wanted before we got started. Hosting is going smoothly too.Thanks!Mar 7, 2014
I am so happy I hired Jim to help redesign and set up my new blog website. I am COMPLETELY helpless when it comes to all things "computer", and Jim took the lead, asked all the right questions, and came up with something that I loved! But the service didn't end there, with the completion of the site. Jim continues to be a source of support, answers all of my MANY inquiries regarding both the site and the actual operation of wordpress (which is not in his job description)...and does so promptly. He also continues to assure I'm not being a major pain in the butt when we both know that I am. He is super professional, does things when he says he will do them, and works consistently to provide excellent customer service. HIGHLY recommended!Mar 7, 2014
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- What should the customer know about your pricing (e.g., discounts, fees)?I try and give one price based on how long it should take. If I run over budget it's my loss. I also can give an hourly rate of $60 an hour depending on the complexity and total size of the project. I also will provide tutorials on how you can market yourself especially in social media and search engine optimization
- What is your typical process for working with a new customer?I find out the scope of their project and give them an honest and up front quote. I am very thorough in my discussions and let them know my capabilities and experience in alga doing their needs.
- What education and/or training do you have that relates to your work?Always reading and learning new and evolving trends. There are so many articles online about new and exciting technologies available to use in this field.