Q. What is your typical process for working with a new customer?
A. I am more than happy to email, talk on the phone or text to set up the first meeting. Sometimes we go back and forth with ideas online first; but I usually recommend meeting me in person at the location to get a better feel for the space, the client's taste and budget. I will offer this meeting free- in a 1 to 2 hour window. It will include sketches if needed, measuring, running through ideas, looking at colors, and of course a bid. Sometimes I wait to email the client the bid (on larger jobs) once I'm back at my home office, so I can really break down their options for them and include any pictures of ideas and color palets.
Q. What types of customers have you worked with?
A. Our jobs range vastly. Sometimes we are hired for only one or 2 accent walls in a home. The homeowner either already has the solid painting done, or is doing it themselves and just wants to spice it up. We may recommend color pallets and specific finishes they should use in each room. However, our average job may consist of starting from scratch and pre-exhisting whitish walls or barely primed walls, We will create a color pallet, design board and sample boards if needed for the client, and often paint every room in the house if our pricing meets their budget. This usually includes a mix of solid painting and faux or decorative finishes. These rooms vary from solid painting, to decorative finishes like perhaps: a bold rustic washed texture in a tuscany kitchen, or funky colorful stripes in a pre-teens bedroom, to adorned detailed luxurious softness of a faux leather or suede above the headboard of the master bedroom.
Q. What advice would you give a customer looking to hire a provider in your area of work?
A. Our advise to new customers is, before you meet with a contractor/painter, look at least at some of their pictures of past work they have done. Bonus points if they are professional, timely, kind and have a website!
Q. What questions should customers think through before talking to professionals about their project?
A. Solid flat painting, clean pallet, color change or decorative painting- it is all affordable! Getting specialized or high end painting and finishes is affordable! Many people don't even bother to inquire with a decorative paint specialist because they already assume it is very expensive-and they will therefore stick with solid, stale one or two color pallets. We challenge you to give us a try. You will be surprised by our fair pricing!