FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We can at least match if not beat most material prices as long as we're comparing apples to apples. Please send me your material quote and let me get you a better price. We have a 750 sq ft showroom with 1000s of hardwood lfooring options.
- What is your typical process for working with a new customer?
I always want to come see the project with my own eyes. Every floor is different and every project has its own individual obstacles. I cannot give you an accurate quote without seeing it.
- What education and/or training do you have that relates to your work?
We are members in good standing with the NWFA. All 6 of my leads are NWFA (National Wood Flooring Association) certified in installation and/or sand and refinish. Almost all my guys have gone thru some sort of education or class thru the NWFA.