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Cleaning and Maintenance,
Swimming Pool Cleaning, Maintenance, and Inspection
I had a green pool and a week and a half until I would have 30 people over for a pool party. I found this company and I am happy to saw they took my pool from green to clean and saved the day!!!!Jun 21, 2019VerifiedTwo Men and a Spa Dolly's reply
Thank you for the recommendation Cyndy! We're so happy to have everything up and running for you!
Swimming Pool Repair
Dave is easy to work with and very professional, Mandy is also very pleasant. I would recommend their services to everyone I know with a pool.Apr 21, 2017Verified
We used them to remove an old hot tub at a rental property. The heating element went out and it was more to fix than what it was worth. Our local pool and spa companys on the IL side didnt want to touch it. We were referred to these guys from multiple pool & spa companies over here. They came, they pick up, and they left. No mess. No fuss. It was greatJun 21, 2018Review from Facebook
Worst service ever. We called immediately to tell them about an issue with the liner on the pool as it was filling up. They asked us to shut off the water and it was 2 weeks before they came out to look at it. During this time rain continued to fill up the pool, which they wanted us to empty out. They finally came out, pumped out the water and started filling it again without fixing the problem of straightening the liner out. It has been a disaster!May 19, 2016Review from Facebook
Horrible, horrible, horrible... Like Steve Miller says, "Ohhh, Take the Money and Run"... Destroyed my pool, they knew they screwed it up, wouldn't fix it or return a phone call.. Voided my 20 year warranty, and cost me an additional $6,000. 3 years and still can't use the pool...Jun 9, 2016Review from Facebook
- What should the customer know about your pricing (e.g., discounts, fees)?First time customers require us to do an onsite inspection @ $95 for the first 30 mins. This can also include any repair if diagnosis is immediate. Parts are not included and additional return trips or current trip over 30 mins is billed at $75/hour.
- What is your typical process for working with a new customer?Customer contacts us thru many methods, (online, local advertising, word of mouth, etc). Our office manager will take all the input calls and direct the customer to the appropriate department, (Pool [Inground and Above Groung], Spa [Portable, Indoors, Pool attached, Swim Spa], Service, Delivery, Storage, or Disposal.
- What education and/or training do you have that relates to your work?Our Service technicians have attended Pool and Spa Manufacturer provided classes. !4 years in the business also helps with ongoing inhouse training.