Pink Zebra Moving
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About
Reinventing the moving industry with wow moments.
Our team of movers is going to wow you with an unparalleled level of service that no other moving company can match. Book your wow with Pink Zebra Moving of Chesterfield, Mo today!
Overview
Serves Chesterfield, MO
Background checked
14 employees
5 years in business
Business hours
SunClosedMon7:00 am - 5:00 pm
Payment methods
This pro accepts payments via Cash, Check, Credit card, Stripe, and Venmo.
Services offered
Moving
Reviews
Great 4.8
100 reviews
5
95%
4
0%
3
1%
2
0%
1
4%
Your trust means everything to us. Learn about our review guidelines.
Melanie A.
Dec 17, 2024
From Google
Highly recommend, prompt friendly service!
Pink Zebra Moving's reply
So great to hear! Let me know if you need anything!
Gerry N.
Apr 5, 2025
From Google
The Owners Brain and Erin they were workable on any scheduling changes.Their prices were more affordable than any other moving company out there,and there Employees that moved my Elderly Father were fantastic,Connor,Jared,and I'm so sorry I forgot the other young man's name,they helped us get some furniture apart that we couldn't do for the move and I didn't know that every piece of furniture they put moving blankets on and wrapped them up with plastic to protect them,they put everything back together and the boxes into each room at his new place.The best part they seen that I had a new TV entertainment center not all the way assembled I said I was having a hard time with my hands and they said they could assemble it for me,they were so very helpful,professional and friendly I couldn't be more thankful for all 3 of them and their help.So Thank you so much to our Pink Zebra guy's.
Pink Zebra Moving's reply
Thanks Gerry!! Was our pleasure. Good luck in your new home
Scott H.
May 5, 2025
From Google
The two-man crew from Pink Zebra Moving was friendly and worked hard to get everything moved. While they were wrapping our furniture, a manager even stopped by to check in and make sure the crew had everything they needed. If I were rating purely on attitude and effort, this would be a 5-star review. Unfortunately, a few issues prevent me from doing so.First, it rained lightly off and on during the move, and the crew made no attempt to avoid tracking water and mud through either house. Fortunately, we dont have much carpet, so cleanup wasnt too bad, but it still felt careless.Second, while the team took care to wrap most of our furniture and belongings in protective blankets, they werent as careful when moving the items through the houses. One of our dressers ended up with a broken leg because a mover used it as a handhold. I was able to repair it myself, and the damage is only visible from underneath, but still, this kind of mishandling shouldnt happen. At the new house, they left several scrapes and gouges on the walls, especially on the stairway. Some of the furniture was admittedly large and heavy, and we would have struggled to avoid damaging anything too, but that's exactly why we hired professionals. I would expect them to have ways to minimize this kind of damage.Finally, there was a big gap between the estimate and the final bill. We were quoted for a 3.5-hour job, but it ended up taking 5 hours and 45 minutes a 65% increase. I get that estimating is tricky, and I didn't expect it to be exact. But thats a substantial overage that left me with some sticker shock. This is the first time I've hired a moving company, so I chose Pink Zebra just based on their 5-star rating and a lower quote compared to another top-rated company. If this was just bad luck, so be it. But if their estimates tend to come in low to win business, thats something future customers should be aware of.In the end, the job got done, and the crew was friendly and hardworking, but the lack of care for our houses and the surprise on the final bill left me disappointed.
SALLY B.
Jul 10, 2025
From Google
AWESOME MOVERS!! JONTAY AND JARED.
Pink Zebra Moving's reply
Thank you so much!!! We do have the best movers in St. Louis!
Joseph M.
Aug 11, 2025
From Google
Id say it was 1 stars now, owner never made this right. Said theyd review processes that caused them to run longer. But offered no other response or recourse for overcharging me.The meal before the move was very helpful and the thoughtful gift were a nice touch. The movers themselves were all very nice I had no issue with them. The organization was just lacking, the crews split bottom floor and top floor and once one was done they didnt help the other very much, we were asked where we wanted things and tell them, only to have them placed in the wrong spot or on the wrong floor. The move ended up taking an hour longer than quoted and we were charged for it, I did let the owner know I paid for it but believed the extra hour was due to the disorganization and issues we had. One of the bedrooms that was previously in the basement was now going to be on the second floor in the new house. We told them this before they started and ended up having to move the stuff up later when we realized it. They lowered their bid to beat two men and a truck, and unfortunately ended up being more expensive. Ill also note we moved a bunch of stuff the weekend before the move that were in the initial bid to hopefully make things faster. Just overall was not super happy with the extra hour charged though it did take them that long I paid it. I dont like to leave not so great reviews but I just was not impressed. I still tipped and bought the guys dinner because it was a super hot day and they were beat. Just overall was not satisfied and would not likely use them again. Updating the review to 2 stars. Owner replied, apologized for going over on time, yet still charged me for it. But hey theyll review their processes. Charging me for failed processes is disappointing.
Pink Zebra Moving's reply
Hi Joseph,
Thank you for your honest feedback. We’re glad you found our movers courteous and appreciated the meal and gift, but we’re truly sorry the overall experience didn’t meet your expectations. The concerns you raised about crew organization and placement of items are important, and we’ll be addressing them with our team to ensure smoother coordination in the future.
We understand your frustration with the move taking longer than quoted, even after you went out of your way to prepare items in advance. While you were charged for the additional time, we recognize how this left you feeling dissatisfied, and we’ll be reviewing our processes to avoid similar situations going forward.
We appreciate your generosity toward our movers on such a hot day and the chance to serve you. Your feedback will help us continue improving.
Credentials
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Austin Vandusen