FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our minimum service charge is $200. Pricing depends on the service requested, property size, window count, access, condition, and travel time. We are not usually the cheapest option, and that is intentional. We focus on professional results, reliable scheduling, proper insurance, and respecting your property. For many jobs, we can provide pricing from photos. Larger or more detailed projects may require an on-site estimate.
- What is your typical process for working with a new customer?
First, we gather the basic details: service needed, property address, photos if available, and any problem areas. From there, we provide an estimate or schedule a walkthrough if needed. Once approved, we schedule the work, complete the cleaning, review the finished result, and collect payment. For repeat services, we can also set up recurring maintenance so the property stays clean without the customer having to remember to call.
- What education and/or training do you have that relates to your work?
We have years of hands-on experience in professional window cleaning and exterior cleaning. Our work includes residential window cleaning, commercial glass, storefront maintenance, water-fed pole cleaning, pressure washing, soft washing, gutter cleaning, and post-construction cleanup. We train around safe methods, proper equipment use, glass care, ladder safety, and protecting the customer’s property.