- What should the customer know about your pricing (e.g., discounts, fees)?
The price of the course is based on an instructor-led course. AHA courses can have a manual if asked for in advance and $15 will be added to the base cost of the course. Any course over 100 miles from the base (Grandview, MO) will have a flat fee of $25 added for fuel expenses. All courses with more than 10 students will receive a 5% discount for every 5 students over 10.
- What is your typical process for working with a new customer?
Once the course is completed, either a card will be issued or ordered based on the course completed or cards on hand.
- What education and/or training do you have that relates to your work?
Carl works as an EMT-B during events in the KC Metro area for a private company and also works as an ED Technician. Carl retired from the US Air Force Reserves as an Aerospace Medic for almost 10 years, Navy Hospital Corpsman/ Field Medical Technician/Surgical Technician for the US Navy and Reserves for 15 years. I worked also as a Monitor Technician/ Wound Care Technician/Surgical Technician for Kindred Hospital.