Current Top Pro
Hired 152 times
5 years in business
Cash, Check, Credit card, Square cash app, Venmo
Currently a Top Pro
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
Jul - Dec
This pro indicated that they reviewed CDC safety guidelines for COVID-19 and pledged to do the following:
Disinfect surfaces touched during the job
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Toilet Installation or Replacement
They installed two toilets, replaced the valves, and took an old one away, plus did some additional work I asked for while they were onsite. They worked super fast and were very reasonable on price (others had quoted double). I will for sure be using them again.May 22, 2020VerifiedPierpoint Plumbing's reply
Shower and Bathtub Installation or Replacement
Do not ever work with this company, did wrong measurements, wasted a full day of time trying to get the right size tub and surround. Then his workers gave really bad instructions for sheet rock work, then they wouldn’t come back out to finish the work. So I ended up having to just pay them for the work they did up to just installing the tub and had to find another plumber to come finish doing the surround. Super unprofessional, gave me attitude and only cares about getting their over charged payment. Don’t get overcharged by them. Update: PierPoint was very responsive when I called and stated that the part I paid for was not done correctly even though we didn't part ways the first time on a good note. They came and identified that their work was done correctly and showed me where the problem was. Second encounter was a lot more professional and I can tell want to fix unwanted tension.Aug 22, 2020Verified
Plumbing Drain Repair
Great experience with Pierpoint Plumbing, LLC. They gave me a free estimate on the work and their bid was much lower than the other company that came out. They did a great job on my plumbing and I would recommend them to friends and family.Oct 6, 2020VerifiedPierpoint Plumbing's reply
Very fast installation of my new water heater would never have guessed it would be done so quickly and neatlySep 22, 2020VerifiedPierpoint Plumbing's reply
Thank you so much appreciate you taking the time to leave review For future Customers to reference to
Pierpoint’s customer service Is excellent! Craig came out this afternoon, quickly pinpointed our plumbing problem (our water softener).Pierpoint will be our go-to Pro from here on. Thank you so much!!Sep 12, 2020VerifiedPierpoint Plumbing's reply
Thank you so Much! Glad we could help.
- What should the customer know about your pricing (e.g., discounts, fees)?If you are looking to good quality service at a fraction of the price with the job done correctly the first time pierpoint plumbing LLC is the perfect choice.
- What is your typical process for working with a new customer?Talk on the phone and schedule a time for me to come out and look at the issue or project and give them a precise reasonable quote to solve there issue they are having or project they want completed.
- What education and/or training do you have that relates to your work?4 years of apprenticeship and 3 years on my own