- What should the customer know about your pricing (e.g., discounts, fees)?
Hometown Heroes Heating and Cooling is partnered with Evergy and Spire to be able to offer instant rebates for those who wish to have mid- to high-efficiency systems installed into their homes. Additionally, we offer financing to all customers and give options that can fit any budget.
- What is your typical process for working with a new customer?
Hometown Heroes Heating and Cooling only likes to deliver solutions. We want to know our homeowner and their goals for their heating and cooling system. Whether it be they are looking to have a repair competed, a system maintained for years of success, or an old system replaced with new one we will always be available to meet all of their expectations.
- What education and/or training do you have that relates to your work?
Co-Founder Andrew Hay has over 15 years experience in the industry. He was a installer and service tech for 12 years at some of the largest shops in KC before taking his talents to other shops but this time as a Comfort Consultant. Now, he wants to keep the money local to KC thus, he started a company that is dedicating at least 5% back to KC charities.