FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our hourly rate is $85 per hour however if it is a more complicated project, we believe in fair and transparent pricing. Pricing depends on the type of service, size of the project, materials required, complexity, and estimated labor involved. We provide clear estimates so customers understand what they are paying for before work begins. If additional work or unexpected issues are discovered, we communicate with the customer before proceeding with anything that may change the original price. Our goal is to provide quality work at a fair and competitive price.
- What is your typical process for working with a new customer?
Our process starts by learning exactly what the customer needs. We ask for details, photos, measurements, and other information that can help us understand the project. When necessary, we inspect the property or issue in person. We then discuss the recommended solution, scope of work, estimated cost, materials, and scheduling. Once approved, we schedule the project and complete the work while keeping the customer informed throughout the process. Before finishing, we review the completed work and address any questions the customer may have.
- What education and/or training do you have that relates to your work?
Our experience is primarily based on hands-on work in home maintenance, repairs, remodeling, painting, appliance troubleshooting, installation, property maintenance, and general handyman services. Working directly on different types of residential and property-maintenance projects has provided practical experience in diagnosing problems, determining appropriate repair methods, working with different materials, and completing projects safely and efficiently. We also continue learning new techniques, products, and methods as the industry evolves.