FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Customers should know that our pricing is structured, scope driven, and intentionally transparent. We operate on a defined package model with clear feature based adjustments rather than vague hourly billing or unpredictable estimates. Every project is priced according to platform direction, required capabilities, and overall business scale, ensuring alignment between complexity and investment. This allows clients to understand exactly what they are paying for and why. We do not compete on being the lowest cost option. Our pricing reflects strategic planning, secure architecture, scalable infrastructure, and premium execution. Because we build systems designed for long term growth, our proposals are structured to prevent underbuilding at the beginning and costly rebuilds later. For clients who require continued support, we offer optional ongoing service structures for infrastructure management or strategic check ins. These are separate from the initial build and designed to provide stability, optimization, and forward planning after launch. Overall, our model is built around clarity, proportional scaling, and long term value rather than arbitrary pricing or hidden fees.
- What is your typical process for working with a new customer?
Our typical process starts with a discovery conversation focused on business goals, target audience, and operational needs. From there, we move into structured planning, defining scope, architecture, and user experience direction. Once approved, we enter design and development with clear checkpoints for review. After launch, we provide support, optimization, and guidance to ensure the system performs as intended. We operate with defined timelines and consistent communication throughout the entire lifecycle.
- What education and/or training do you have that relates to your work?
Our background is intentionally balanced between technical depth and business understanding. One half of our foundation is rooted in collegiate cybersecurity education, which shapes how we think about secure architecture, risk management, infrastructure discipline, and long term system integrity. The other half is built on years of high level sales experience, which developed strong communication skills, client psychology insight, negotiation discipline, and the ability to align solutions with measurable business outcomes. This combination allows us to build systems that are both technically sound and commercially effective.