FAQs
- What is your typical process for working with a new customer?
We start with a brief call or message to confirm what kind of equipment you have and what issue you’re experiencing. Then we schedule a convenient time to come to you. Our $95 house call covers the trip, and from there we provide a full diagnostic, give a transparent estimate, and either perform the repair on the spot or order any necessary parts. We keep you updated every step of the way.
- How did you get started doing this type of work?
I started out fixing my own equipment and helping friends and neighbors when their mowers or small engines broke down. What began as a side hustle turned into a full-time mobile business when I realized how many people needed fast, reliable service — without the hassle of dragging equipment to a shop. I built Atlas on that principle: quality, mobile service you can count on.
- Describe a recent project you are fond of. How long did it take?
We recently helped a customer whose zero-turn mower had been down for over a week due to a failed deck belt. We were able to diagnose the issue on-site, replace the belt, and complete a full tune-up — all within a couple of hours. The customer was back to mowing the same day, and they’ve already called us back for another repair on a different piece of equipment. That’s the kind of lasting impression we aim for every time.