C

Certified Tech Rod

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Computer issue

Computer type

Desktop or laptop

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Introduction: I have over 30 years of outstanding customer service in computer technology. I can rebuild, repair and solve most computer issues. I can install software and operating systems, fix laptops and desktop computer and coach in some software applications. I am experienced in router setup and working warranty work on most dells and HP computers. I can also maintain printers and fix most printer issues. I am also experienced with network and ip platforms. I have experience with virus removal and tuning of computers. I enjoy helping others and solving problems to see the customer productive and enjoying the use of a computer.

Overview

1 employee

10 years in business

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Specialties

Computer type

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Computer issue

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FAQs

What is your typical process for working with a new customer?
I like to here the problems from the customer and see if it can be solved over the phone and like to set up a time to work on pc at customer's convenience. New parts may be needed and could inform the customer of cost and evaluation of cost of repair and time to fix the issue.
What education and/or training do you have that relates to your work?
I have a bachelor of science degree in computer science. CompTIA A+ and CompTIA Network+ certification. I am also 30 + years of work experience in the field of IT.
What types of customers have you worked with?
Mostly corporate customers in all sort of industries and all levels of management and work levels.