FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Every home and business is different, so we provide free, customized estimates based on the size, condition, cleaning frequency, and requested services. Your price and scope of work are confirmed before scheduling. Add-on services such as inside ovens, refrigerators, cabinets, and interior windows are priced separately when requested. There are no surprise fees.
- What is your typical process for working with a new customer?
We begin by learning about your property, cleaning needs, and preferred schedule. We may request photos or arrange a walkthrough when needed to provide an accurate estimate. Once the price and scope are approved, we schedule the cleaning and arrive with the supplies and equipment needed to complete the work. Afterward, we welcome your feedback and can discuss weekly, biweekly, monthly, or other recurring service options.
- What education and/or training do you have that relates to your work?
We have completed professional training through the International Janitorial Cleaning Services Association (IJCSA), including Residential Cleaning Specialist certification. Our training covers residential and commercial cleaning methods, chemical safety, infection control, proper product use, and detailed cleaning procedures for kitchens, bathrooms, bedrooms, floors, appliances, and other surfaces. We continue improving our techniques and safety practices to provide consistent, dependable results. Two Flags CP Cleaning Co. is licensed, bonded, and insured.