Provident Property Management LLC

Lake Saint Louis, MO

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About this pro

How does your service stand out?

Our work stands out because we focus on property management. Most real estate brokerages simply want to sell your home and are only renting them for you until they can get you to sell them. At Provident we understand that your rentals were a decision made by you as either an investment plan or as a way to hold onto your house while you let the equity build. This means we work to keep the home in good condition, ensure you earn the most revenue you can while keeping costs down as much as possible and we do it from a long term hold perspective and not a quick hold and sell.

What do you enjoy about the work you do?

I enjoy working with the owners to overcome any concerns they have about their housing situation. I enjoy helping them set a goal for what they need, finding the tools to obtain the goal and then seeing them accomplish the financial freedom they are trying to achieve.

Location

Lake Saint Louis, MO 63367

Years in business

6

Number of employees

9

Times hired on Thumbtack

11

Reviews

3 Reviews
  • Otto N. May 9, 2015
    Property Management
    Verified Review
    Very professional and responsive. We've just gotten them engaged but so far so good.
  • Nadindla E. May 4, 2015
    Property Management
    Verified Review
    Very honest from the beginning, Explained all the charges. Answered all my questions to my satisfaction.
  • Justin S. Feb 15, 2015
    I am extremely anal and picky when it comes to my rental properties! I had never planned on turning my properties over to a management company. I always felt a management co. would just suck out the profits, and not manage my properties like I would/do. I was afraid they would not hustle to get a new tenant in my vacant property, or that I would just be a 'number' to them. Fast forward, I was getting too busy to manage my properties. I decided to give Dennis a chance, he had been doing some 'handyman' jobs for my properties on the side. I was always impressed, with the fact that I did not need to micromanage him. He did what he said he would do, quick, and at a reasonable rate. He is hungry for the work, and doesn't make excuses why he cant get the job done. He does what he says he is going to do, without me following up...which is sooo hard to find too often!! Dennis is managing 17 properties for me currently, while managing a rehab for me on another property. He looks out for my best interests, he works hard, and follows through without me having to be on him at all. I do not write this review lightly. Very rarely have I used a business or vendor where I feel the service I receive warrants a review. I know I am very picky, and I can honestly say I would recommend Dennis in a heartbeat. I was not expecting that when I started researching property managers. Dennis has taken a lot of stress off my plate, and I think he manages my properties better than I managed my own! You are even welcome to email me with questions you have, justinbshort@yahoo.com

Q&A

What education and/or training do you have that relates to your work?
Our property managers are members of the Realtor association and do standard continuing education on all real estate practices. We also read up on new management ideas and trends happening around the nation. We also go through training with our systems providers and train with other management companies in a collective networking group for improving professional services.
How did you get started doing this type of work?
I love problem solving, working with people and I love everything to do with houses. So putting the three things together just made sense
What types of customers have you worked with?
The most common job we do for owners is leasing a vacant unit and then managing the rent collection and repair needs of the new tenant. We offer other services such as unit remodeling and mowing, but most clients simply take advantage of our professional leasing and management services.
What advice would you give a customer looking to hire a provider in your area of work?
Make sure you know forwards and backwards what they are charging you, how much they are charging you and what services are included in that pricing. Sometimes you can get hit with fees you didn't know about, because you didn't ask.
What questions should customers think through before talking to professionals about their project?
I know it sounds out of an advertising box, but we really do have your best interests at heart. We see the opportunity to work with you as a partnership. We know that in order for us to keep your business we need to do our best to keep you happy. At Provident we don't require year long contracts, we ask for a small 3 month contract to get the unit ready and rented. After that, we know earn your continued business by delivering results. If we don't do our job, we don't deserve to keep your business.