What should the customer know about your pricing (e.g., discounts, fees)?
All of our cases our handled on a contingent fee (a percentage) which means if no recovery of money is made our client pays NOTHING. Our percentages match or beat our competitors and the amount varies with the type of case.
What is your typical process for working with a new customer?
We first have a telephone or email discussion and then we provide our future client with a contract offer. Our contracts can be emailed, mailed, faxed or delivered by hand at your home, hospital or our office. Once hired a team quickly opens your electronic file in our office and we begin our proprietary process of moving your case along. At all times our team is available to take your calls, we even provide your the mobile phone number of your attorney.
What education and/or training do you have that relates to your work?
I graduated from the top law school in Missouri, the University of Missouri-Columbia, in 1996. I am licensed in Missouri and Illinois and sit on the Board of Governors of the Missouri Association of Trial Attorneys.
How did you get started doing this type of work?
I was born into a family of plaintiff's lawyers and grew up in the business. I watched my father help hundreds of clients get back on their feet and knew this was the job I wanted from an early age.
What types of customers have you worked with?
I have worked with clients who have been injured in car crashes, slip and fall accidents, work accidents, dangerous products, bad prescription drugs, faulty medical devices and employees injured on the job.
Describe a recent project you are fond of. How long did it take?
A recent project we completed was securing millions of dollars for a family whose newborn was injured shortly after birth. The injury occurred because hospital staff did not pay close attention to the baby's needs.
What advice would you give a customer looking to hire a provider in your area of work?
Hire a lawyer only after an interview and pick according to your gut feelings about whether the lawyer is a good person and the right fit for your project.
What questions should customers think through before talking to professionals about their project?
Am I hiring a lawyer who is associated with a strong firm or am I talking to someone who is going to be unable to fund my case and take it to the finish line? Check the lawyers online reviews!