FAQs
- What types of customers have you worked with?
Inbound and outbound call center services, email marketing, and website design and development are CMS Solutions most common types of jobs we complete for our clients. While each service can be provided alone, many successful campaigns integrate pieces of the first two, and some include all three.
- What advice would you give a customer looking to hire a provider in your area of work?
Understand the investment that you are about to make in a lead generation campaign and the added benefits that the company you choose should provide. If you are looking for a list of not yet qualified contacts for your sales team to call on or are looking for a pay-for-performance arrangement, you can find that fairly easily. In the first scenario, your sales team will be spending time making cold calls, which they should not do. In the second, you will be given leads that were forced and your sales team will be just as frustrated with the conversations as they would be making cold calls. You should expect a company to provide you leads that have been given every opportunity to say no to your offer before they get to your sales team, you should expect an updated and improved database, and you should expect a professional, consultative relationship with the provider you choose. They are, after all, representing your company and its best interests and should provide feedback every step of the way on what is working and what is not.