FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Pricing is based on your home's size, bedrooms and bathrooms, and the type of clean (Standard, Signature Deep Clean, or Move-In/Move-Out). Recurring service saves you 10% on monthly visits or 20% on bi-weekly; your first recurring visit is always a Deep Clean so your home starts at a true baseline. Add-ons like inside the oven or fridge are priced separately. You'll get a clear price before we book, with no surprise fees.
- What is your typical process for working with a new customer?
1) You tell us about your home and what you need. 2) We send you a price and pick a date and time that works for you. 3) A vetted Sleec cleaner arrives with all supplies and follows our detailed checklist. 4) If anything's missed, tell us within 24 hours and we'll come back and make it right, free of charge. You can reach the owner directly at every step.
- What advice would you give a customer looking to hire a provider in your area of work?
Look for a company that's insured, communicates clearly, and stands behind its work with a guarantee. Ask exactly what's included in each type of clean so there are no surprises, and make sure you know who to contact if something isn't right.