FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Pricing is negotiable depending on the length and timing the customer may need for the job. Lessons are discounted when bought in packages. I try to complete all my work within a few days depending on my schedule and client needs. With that being said, clients needs are always first.
- What is your typical process for working with a new customer?
Listening to the customer is key to our success. There are times when a project may be lucrative but we do not have the capabilities to handle it. We believe it is important to be honest and up front.
- What education and/or training do you have that relates to your work?
I am a native born Spanish speaker. From 1-12 grade I studied in Spanish. In 2008 I joined the military and passed the Defense Language Profiency Test with a near perfect score. I was able to translate verbally and written for the military police corp when needed. Shortly after I worked with Homeland Security as an intern where I would translate documents of high importance as well as calls and be a part of interviews and interrogations.