FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We charge a $150 on-site evaluation fee to assess the issue, review site conditions, and create a proper scope of work and materials plan. If you move forward with the repair, this fee is credited toward the project total. We provide clear, upfront pricing based on doing the job correctly—not guesswork or surprise add-ons.
- What is your typical process for working with a new customer?
We start with an on-site evaluation to properly assess the issue, site conditions, and scope of work. After the evaluation, we provide a clear, upfront estimate outlining the repair and materials. Once approved, we schedule the work, complete it professionally, and review everything with you before closing out the job.
- What education and/or training do you have that relates to your work?
Our team has over 20 years of hands-on trade experience across carpentry, drywall, painting, flooring, light plumbing, and light electrical, combined with ongoing field training and code-aware best practices. We focus on proper diagnostics, structural awareness, and manufacturer-recommended installation methods—not shortcuts—so repairs are done correctly and safely.