What should the customer know about your pricing (e.g., discounts, fees)?
We offer packages that combine services for lower costs, including basic, standard and advanced levels, as well as a more a la carte system for clients who want only specific services.
What education and/or training do you have that relates to your work?
Oh yes. Every single day, I'm reading about new technologies and continuously learning. We're not afraid to delve into new areas to test them out. We find better ways of doing what we do. We acknowledge that change will always come, and we're dedicated to staying ahead of the game with online education tools and constantly updating libraries, watch podcasts ... if we're not learning, we're not growing, and if we're not growing, then we shouldn't be in this business.
How did you get started doing this type of work?
I've always been a tech guy. When I started my first company -- Red Wire Films -- I needed to build a web site. Back then, we had to learn the ins and outs of difficult systems. Over time, my need to take care of my own site and that of family, it began to grow into a full-service company I use to help others and their dreams.
What types of customers have you worked with?
Packages, including SEO, web and app products, are our most common purchases by clients. We recommend them because of the savings for clients, as well as the robust outcome they get when they are represented across all major online venues.
Describe a recent project you are fond of. How long did it take?
I'm very proud of the Albers A/C site. They were paying a great deal of money to companies who were offering the results they needed, as well for public advertising. After our report card at the end of each month, We added up the numbers it would have cost them if they had paid for the advertising through the venues we were using and we cost them a quarter of the cost they would have paid otherwise, in addition to providing them a quality web site, mobile app and SEO.
What advice would you give a customer looking to hire a provider in your area of work?
Do your homework. Make sure you choose a provider who has good reviews. Call a potential provider and ask them about their business. You could also find a business web site you like -- call them and ask about their provider and the service they get from them. Do your homework so you know you're getting the best service.
What questions should customers think through before talking to professionals about their project?
We truly care. We're very selective with our clients -- we perform prescreening with clients to choose people who are passionate about what they're doing, and their success is very important to us. We want them to know we're vested in them, not just their money.