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Aire Serv of Northeast Jackson-Madison

Licensed
This pro has verified their business license with Thumbtack.
Licensed
This pro has verified their business license with Thumbtack.
Type of heating system
Heating system problems

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About
At Aire Serv of Northeast Jackson–Madison, we believe homeowners deserve more than a quick repair—they deserve dependable service, honest answers, and clear options. Our team specializes in diagnosing heating and cooling problems, restoring systems to proper operation, and helping customers understand their choices before work begins. Whether you need an HVAC repair, seasonal maintenance, a complete system replacement, or a ductless mini-split, we’ll carefully evaluate your needs and recommend practical solutions without unnecessary pressure. We proudly serve Madison, Ridgeland, Flowood, the Reservoir, and surrounding communities. As a locally owned business backed by the Aire Serv name, we combine personal accountability with professional standards on every visit. When you invite us into your home, you can expect respectful service, straightforward communication, and work performed with your comfort and safety in mind. We’re Here to Serv®.
Overview

Hired 2 times

Serves Ridgeland, MS

Background checked

License verified

2 employees

Business hours

This pro hasn't listed their business hours.

Payment methods

This pro accepts payments via Apple Pay, Cash, Check, Credit card, Google Pay, Venmo, and Zelle.

Social media

Facebook

Credentials

License verified

Residential Contractor - Residential HVAC

License state: MS

Background checked

Passed by Carley Smith, Jr on Sep 19, 2026.

Services offered
Type of heating system
Heating system problems

No problem, just need maintenance

No heat

Not enough heat

Unusual noises from inside

Building height

Single-level

Two-story

Three-story

Projects and media
Projects and media
Reviews

Customers rated this pro highly for work quality, punctuality, and responsiveness.

Exceptional 5.0

8 reviews

5

100%

4

0%

3

0%

2

0%

1

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Your trust means everything to us. Learn about our review guidelines.

Read reviews that mention:


pro avatar
Larry L.

1 day ago

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Hired on Thumbtack

Prompt professional service very impressed with this company and their customer service
Water Heater Repair or Maintenance
pro avatar
Lakshminarayanan V.

4 weeks ago

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From Google

The company provided an amazing service.and fixed my issue in a very short amount of time. Great service and I will use their services again for sure! Thank you Mr.Lee and team!
Aire Serv of Northeast Jackson-Madison's reply
We are so glad to know you had such a positive experience and that your issue was resolved quickly. Thank you for your kind words about our team at Aire Serv of Northeast Jackson-Madison and for choosing us to help. We truly appreciate your recommendation and look forward to being here whenever you need us again!
pro avatar
Nina M.

Oct 10, 2026

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From Google

Words cannot accurately express how pleased we are with the exceptional service Mr. Smith and his team provided from the initial consultation to the installation of our new system. We were blessed from the very beginning with our consultation with Mr. Smith who proved to be kind, very personable, extremely knowledgeable, and above all, honest. Mr. Scott and the installation team were punctual (demonstrating respect for the clients' time) and thorough and worked efficiently and cohesively. Everyone was patient in answering questions and explaining the processes and equipment. They left the site as clean as it was before the installation. Prices were indeed comparable and better than most. My only regret is that it took us this long to discover them and benefit from the exceptional service they provide. For me, peace of mind is everything. Thanks to this team, I have no worries!
Aire Serv of Northeast Jackson-Madison's reply
Hearing how pleased you are with your experience truly means a lot to our entire team at Aire Serv of Northeast Jackson-Madison. We appreciate you highlighting the professionalism, patience, and thorough work from the first consultation through installation. It is wonderful to know everyone made you feel comfortable and informed at every step, and that the process left you with peace of mind. Thank you for sharing your experience and for trusting us with your home's needs. Your kind words are greatly appreciated.
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Josh B.

Oct 8, 2026

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From Google

It was really impressive how much of a priority they made it to get to me as quick as possible. I wasn't even asking them to come quickly, but with it being so hot outside they wanted to make sure things were fixed as soon as possible. Scott was very professional and kind. There was no up selling or over charging to worry about.
Aire Serv of Northeast Jackson-Madison's reply
We’re glad to hear you felt prioritized and well cared for, especially during the peak heat. Thank you for highlighting the professionalism and kindness you experienced, along with our straightforward approach to pricing and service at Aire Serv of Northeast Jackson-Madison. Your feedback means a lot, and we appreciate you sharing these details about your visit. We hope you stay comfortable, and thank you again for trusting us!
pro avatar
Deborah L.

Sep 3, 2026

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From Google

I highly recommend Aire Serv, and especially Scott, their technician who came out to service my air conditioner. My AC was running fine, but wanted to have it checked to make sure everything was in good working order. Well it turns out it was on its way to breaking down.Scott was incredibly knowledgeable, professional, and thorough. He found that my drain was clogged along with a few other issues, took the time to explain everything to me in a way that was easy to understand, with photos and cleaned everything out and he even changed my filters for me at no additional charge.What stood out most to me was how honest and trustworthy Scott was. I never felt pressured or like he was trying to sell me something I didn't need. He genuinely cared about making sure my system was working properly and that I understood what he found.I can honestly say I 100% trust Scott and Aire Serv. That kind of service is hard to find these days! If you're looking for a heating and cooling company that is knowledgeable, honest, professional, and truly cares about its customers, I highly recommend giving Aire Serv a call. You won't be disappointed!
Aire Serv of Northeast Jackson-Madison's reply
It means a lot to hear about your positive experience and the trust you place in our team. We’re especially glad our technician made everything easy to understand and took such thorough care of your system. Thank you for recommending Aire Serv of Northeast Jackson-Madison and sharing such detailed feedback. We appreciate your confidence and look forward to helping you keep everything running smoothly.
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