FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At CMB Electric, we keep pricing simple, fair, and transparent. All work is completed by licensed professionals, and we provide clear estimates before any job begins. Service Call & Diagnosis $145 service call (Mon–Fri, 8am–4pm) Includes arrival and diagnostic time. If repairs or installation are approved, the service call fee is applied toward the final price. Typical Project Pricing Small Electrical Repairs: starting at $135 Upgrades & Installations: starting at $195 Power & Safety Work: starting at $385
- What is your typical process for working with a new customer?
1. Initial Contact & Scheduling You reach out through Thumbtack, phone, or our website. We gather a few quick details about your project and schedule a convenient appointment. 2. On‑Site Diagnostic & Assessment For troubleshooting or unknown issues, we perform a $145 diagnostic that covers the first 60 minutes. For known installations (outlets, lights, circuits, etc.), we review the scope and verify the details on‑site. 3. Up‑Front Pricing Before any work begins, we provide clear pricing based on our flat‑rate estimate. No surprises — you approve the work before we proceed. 4. Professional Work Completed Once approved, we complete the project efficiently and safely. Most standard installs or repairs can be done same‑day during the appointment. 5. Review & Walk‑Through When the job is done, we walk you through the work, answer questions, and make sure everything meets your expectations. 6. Follow‑Up & Ongoing Support We’re always available afterward for questions, future projects, or maintenance. Many of our customers become long‑term clients.
- What education and/or training do you have that relates to your work?
At CMB Electric, experience and proper training are the foundation of the work we do. Here’s the background that supports the quality of our service: Licensed & Certified Electricians We maintain all required state electrical licenses and stay current with Montana code requirements, safety standards, and industry regulations. Apprenticeship & Hands‑On Training Our electricians have completed extensive hands‑on apprenticeship training, including thousands of supervised field hours installing, repairing, and troubleshooting residential and commercial electrical systems. Ongoing Professional Development We regularly participate in continuing education to stay updated on: NEC (National Electrical Code) updates New technologies and installation methods Safety certifications and best practices Smart home and EV charging technologies Real‑World Experience With years of field experience across troubleshooting, remodels, new construction, lighting, service upgrades, and custom installations, we bring practical expertise to every job.