FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Every project is unique, but my pricing method is simple and transparent. You’ll always receive a clear, upfront estimate before any work begins — no surprises, no hidden fees. I take the time to walk you through your options, explain the process step-by-step, and answer all your questions. Once you approve the estimate, the price is locked in — guaranteed. I also offer special discounts for military, first responders, seniors, and educators, plus free diagnostics with select services. My goal is simple: honest work, fair pricing, and results that last a lifetime.
- What is your typical process for working with a new customer?
From the first call to the final inspection, I make sure every new customer feels confident, informed, and valued. Here’s what to expect when working with me: Quick, Friendly Contact: I respond promptly to every inquiry — no waiting days for a call back. We’ll discuss your goals, timeline, and any concerns right away. Upfront Estimates: I’ll schedule a convenient on-site visit (or virtual walkthrough if preferred) to evaluate the work and provide a clear, detailed estimate before anything begins. Transparent Communication: You’ll know exactly what’s being done, why it’s needed, and how it benefits you. No confusing jargon or hidden add-ons — just straight answers and honest pricing. Professional Execution: I treat every property with respect — clean, organized, and safety-first from start to finish. Follow-Up & Lifetime Support: Once the job is complete, I ensure everything meets your expectations and stand behind the work with a lifetime workmanship warranty. New customers quickly see why so many of my clients become repeat customers — professionalism, reliability, and results that speak for themselves.
- What education and/or training do you have that relates to your work?
I bring over 23 years of hands-on electrical experience across every level of the trade — from residential and commercial service to new construction and complex remodels. My career started the old-fashioned way: digging trenches, pulling wire, and learning every detail of the craft from the ground up. Through the years, I’ve advanced to leading crews and managing large-scale projects, earning the respect of both inspectors and clients along the way. That journey — from the trenches to running a professional electrical company — means I understand every phase of the job and can ensure top-tier workmanship at every step. I stay current with National Electrical Code (NEC) updates, North Carolina amendments, and industry best practices, so you get service that’s not just reliable, but fully code-compliant and built to last.