FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Exclusive to our potential Thumbtack customers, our services are being offered at rates slightly below our standards in an effort to grow our client base. This is only for a limited time and are subject to change later. However, upon locking in your rate, we guarantee no increases during your first year with us.
- What is your typical process for working with a new customer?
While we provide all of our customers with white glove treatment, our new customers can enjoy special discounted rates exclusive to Thumbtack for a limited time only. Additionally, if they choose recurring services, additional discounts apply.
- What education and/or training do you have that relates to your work?
We have been in business for five years but our combined training, experience and expertise date back over 20 years.