FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer a 10% discount for Seniors and Veterans. We offer a 10% via the Valpak mail coupon We offer a $500 discount when signing up for 2 projects at time of consultation
- What is your typical process for working with a new customer?
We can set an appointment either in our showroom or with our sales rep. Our sales rep will come to your home and provide an in home design consultation. During the appointment, the sales rep presents all available options. Based on what is selected, a free estimate is provided on what the project will cost. Estimate is provided during appointment. If all sounds good to the customer, we require a 50% deposit, signed proposal, and project is placed on the installation schedule.
- What education and/or training do you have that relates to your work?
The owner is a fully licensed/insured GC and is also an Engineer. We have been in the tub/shower replacement business since 2011.