Hired 5 times
13 years in business
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Water Heater Repair or Maintenance
Jacob was on time, he checked my water heater and discovered the problem. I really appreciate that he took the time to solve the problem rather than just tell me I need a new one. He is a very nice man. I will definitely recommend him. It is such a pleasure to have an honest man. Thanks, Jacob!Dec 16, 2015Verified
Plumbing Drain Repair
Jacob's office called me scheduled the appointment same day. He was on time. He talked me through everything, fixed my problem, he pointed out some other things I did not notice. I would highly recommend him to anyoneOct 27, 2015VerifiedGoodman Plumbing's reply
Thank you! It was a pleasure to meet you and be able to help you today.
- What should the customer know about your pricing (e.g., discounts, fees)?We have a standard flat-rate price book, so customers always know the cost of any job we do before we start. This ensures that there are no surprises when the job is done, and takes away any stress customers might feel about time charges.
- What is your typical process for working with a new customer?Typically, new customers will call our office and explain the type of plumbing service they are looking for. We will then collect some information and schedule an appointment that is convenient for them.
- What education and/or training do you have that relates to your work?Licensed Plumbing Contractor, Plumbers Journeyman Card, EPA Universal Technician Certification, CSI Water Treatment Systems Platinum Water Certification, ARCSA Member (American Rainwater Catchment), Rinnai Tankless Water Heater Certification, A.O. Smith Commercial, Gas, Residential, Tankless, Heat Pump, and Boiler Certifications, GreenPlumbers Water Efficient Technology Certificate, GreenPlumbers Solar Hot Water Certificate, GreenPlumbers Water Conservation Certificate, GreenPlumbers Climate Care Certificate, GreenPlumbers Inspection Report Service Certificate, Wirsbo AQUAPEX Certification, Gastite System Flexible Gas Piping Installer Certificate