FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Pricing is based on the scope of work and level of support needed. I offer hourly and project-based rates, with clear quotes provided before work begins. Discounts and package options may be available for ongoing or monthly support. There are no hidden fees.
- What is your typical process for working with a new customer?
I begin with a brief consultation to understand your needs and confirm scope. Once expectations are aligned, I provide a clear quote and timeline. All work is performed as an independent contractor and based on client approval and direction before starting.
- What education and/or training do you have that relates to your work?
I hold a Master of Arts in Management with a concentration in Organizational Leadership and a Bachelor of Science in Technical Management. I also bring over 21 years of Human Resources leadership experience from the U.S. Army, along with civilian HR and healthcare administrative experience. Junior holds a BS in Business Management in concentration with accounting and a master's in project management. Our background includes training in leadership, administrative management, compliance, HIPAA, cybersecurity awareness, and personnel administration.